Call — How To Unblock An Inmate

Inmate phone systems use AI to listen for keywords. If you discussed business, politics, or another inmate, the system might have flagged you as a "security risk." Once flagged, the number is permanently blocked by the machine.

If the inmate is in "Segregation" (the hole), disciplinary lockdown, or has exceeded their monthly call limit (usually 300 minutes), your number will ring once and hang up. how to unblock an inmate call

You’ve been waiting by the phone for that specific ringtone. You miss their voice. Finally, the call comes through—but before you can say "hello," an automated voice says: "We're sorry, this call has been blocked," or worse, the line goes dead. Inmate phone systems use AI to listen for keywords