Apne Tv Biz __full__ -

But Rajiv remembered one lesson from his father: "Grahak ko sirf TV nahi chahiye, unhe sukoon chahiye." (The customer doesn't just want a TV; they want peace of mind.)

Amazon gives a one-year manufacturer warranty. Rajiv gave a three-year "Sharma Electronics Warranty." It meant: "If your dog chews the remote, I'll replace it. If the software glitches at 10 PM, call me. I live upstairs." apne tv biz

Rajiv had inherited "Sharma Electronics" from his father, a small shop wedged between a chai stall and a sari emporium in old Delhi. For thirty years, the business had a simple rhythm: sell a TV, fix a TV, repeat. But now, the world had changed. But Rajiv remembered one lesson from his father: