We are quick to label any assertive woman as a “Karen.” But sometimes, the person shouting is simply trying to protect their life-sustaining medical equipment. Let’s reserve judgment until we know whether the request was reasonable—and whether the business responded reasonably.
For those who missed it: A woman (dubbed “Karen” online) was recorded having a heated confrontation with security staff at a retail store. The security team insisted she submit to a full-body scanner (an ALS scan). The woman refused, shouting that she had a medical condition and a legal right to opt out. als scan karen
Under the ADA (Americans with Disabilities Act), retailers must provide “reasonable modifications” to their standard policies. For a person with a verifiable medical need to avoid an ALS scan, a reasonable modification would be a manual pat-down or an alternative screening method. We are quick to label any assertive woman as a “Karen
The “ALS Scan Karen” Incident: When Security Theater Clashes with Medical Reality The security team insisted she submit to a
The woman claimed she had a surgically implanted medical device (e.g., an insulin pump, spinal cord stimulator, or deep brain stimulator). Many medical device manufacturers explicitly warn against active scanning systems, as the electromagnetic fields can cause malfunctions, reset devices, or deliver unintended shocks.
Retailers argue that ALS (Advanced Location & Security) scanners reduce theft. Their policy is often “no scan, no entry.” From a loss prevention standpoint, exceptions create loopholes.